One benefit of enrolling in our courses is the ability to transfer into another course. The earlier you can let us know the better, but transfers are free up until a week before the course begins. Online courses are NOT eligible for refunds.

Our online courses let you experience our high quality educational events from anywhere at anytime. The classroom is brought to you digitally with audio, video and slideshow media presentations. Pause, rewind or browse topics at your convenience.

System Requirements:
* Flash Plugin (Macomedia - Pre-Installed on 99% of computers)
* A fast internet connection is recommended
* DSL, Cable or T1 will work fine
* Dial up will not work

* Online Courses will remain active in your account for 120 days.
* Unlimited viewing available, watch as many times as you want.
* Access restricted to 3 seperate IP addresses.

We negotiate and set aside a discounted room block at all of our course locations, typically hotels, and provide details of that arrangement on your personal HeatSpring account page. Accommodations are not included in your tuition fee, so you are free to make all of your own travel arrangements.

Courses usually have 30-35 students. A group that size is big enough for great networking, but small enough so the instructor can answer all of your specific questions.

Online courses are available 24/7, at your own convieniance. Our offline courses start at 8am and generally run until 5pm. We encourage students to come a bit earlier (7:45am) on the first day to leave enough time for registration and to get coffee.

The exam is comprised of 100 questions, both True/False and Multiple Choice. It is an open book exam, so students are allowed to use all of their course materials (minus the study guide) for the exam.

Don't worry. You can contact the IGSHPA and retest for $75